Frequently Asked Questions

What is iPhone unlocking?
Many mobile phone carriers overseas “lock” their phones so they can only be used on their own mobile phone network. The process of unlocking refers to removing this lock from the phone itself, allowing you to use it freely on any carrier of your choice, worldwide. On the iPhone, you may receive a “SIM card not valid”, “Activation Required” message or simply “No Service” when you change SIM cards or plug in to your computer. Many phones sold on sites like TradeMe or eBay have originated overseas and frequently re-lock themselves after you perform a software update. It is completely legal, does not void your warranty and does not require hacking the phone like some other “unlocks” out there so you can rest assured your iPhone is safe.

What networks will my iPhone be able to be used on?
When your phone has been unlocked by The Core you will be able to use it with any compatible SIM card worldwide. This includes all New Zealand mobile phone operators, such as Vodafone, Telecom, and 2degrees. All you need to do is pop your SIM card in and go!

Can you unlock my iPhone?
We can unlock many, but not all, iPhones. It depends on which model, network and country it originated from. If you don’t know, don’t worry! We can find out for you.

How much does it cost and how long does it take?
This is dependant on which iPhone model and what country it is from. Contact us for more information!

The Core are Auckland’s iPhone unlocking experts. We’ve unlocked hundreds of iPhones for happy customers, letting you use your iPhone with your mobile carrier of choice. The process is fast and easy, and in some cases we can remotely unlock your iPhone without the need to bring it in to us!

If for any reason we cannot unlock your phone, there is absolutely no charge.

Enquire

Pricing is dependent on iPhone model and original carrier, so contact us today to receive a no obligation quote! Alternatively, you can call us on 0800 002 759.